Shipping Policy

What's your shipping methods?
Our shipping method include: DHL, UPS, EMS, FedEx, HK Post, CN Post, SWISS Post and other international express. Our logistics team will match the best shipping method for you to make sure you will get the parcel asap. Once your parcel is sent out, we will inform you the tracking number by email, you can track the parcel status online.


How is my order shipped?
The order comes with a discreet packaging box to disguise its contents, in case someone else may discover it.

COVID-19's impact on shipping.

Due to the ongoing COVID-19 pandemic, shipping times may be delayed due to changes in shipping regulations.



Estimated processing and shipping time to different areas:

Processing time:
1-3 days for all orders.

Shipping time: 
Expedited: 3-7 days, Standard: 7-15 days for customers from United States, Gearmany, Japan, Europe, Mexico, Australia, Southeast Asia, Canada. Please choose the shipping method before add to cart, you will not pay extra fee.

For Other Areas from the world: you need to contact us to check the shipping fee first.

 

Do you ship to my country?
Due to limition of manpower, we are unable to set warehouse in every countries, we can only ship internationaly to some countries. If you have any questions on the shipping to certain countries, please feel free to inform us your city and country via hi@touchhoney.com or submit the question form to let us estimate the shipping time and cost first, we are pleased to help any customer from any corner of the world.

 

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